We have been providing specialist care and emotional support to families living with incurable illness in Shropshire, Telford & Wrekin and Mid Wales since 1989.
At the end of 2019, our care for people living with incurable illness was declared as ‘outstanding’ - the highest level of award possible - by the Care Quality Commission for performing ‘exceptionally well’.
The CQC, which regulates all health and social care providers, sent examiners to talk to our patients and staff, and review records for services across Shropshire, Telford & Wrekin and Mid Wales. Following two separate, intensive inspections, services in Bicton were rated as ‘good’, with Apley assessed as ‘outstanding’ for being caring, responsive and well-led with a ‘strong culture of teamwork and support’ providing care for patients and families that minimises distress and promotes dignity.