Shop Manager

Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW

About Us 

Children’s Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.  

Where you will be working

This is a brand new shop where you will have the opportunity to really make a difference within the local community, as a Shop Manager you will be involved in all aspects of running the shop. 

The Role

In addition to excellent teamwork and a collaborative approach, you should have the passion, leadership skills and experience to motivate a team of staff and volunteers; and team members who are commercially aware, driven, well organised and hands on to maximise profits and generate stock, helping us raise valuable funds. 

If you have experience of managing a team of paid staff and volunteers, enjoy being on the shop floor, have an interest in fashion and driving sales through great customer service, whilst knowing that your work helps to raise a smile every day – this may be the job for you!  

The Successful Candidate

Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail at a managerial/supervisory level and delivering targets and objectives. You will have the ability to motivate a team, and using your own initiative.

What we offer

We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include:

• 33 days (plus bank holidays) holiday entitlement, which increases with service 
• Enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• Personal pension scheme with 7% employer contribution 
• Family friendly policies, with enhanced maternity/adoption pay
• Occupational health, wellbeing and counselling services and employee assistance programme
• Group life insurance scheme 
• Training and development opportunities 
• Environmental and green agenda
• A supportive and inclusive environment
• A chance to make a real difference 

Training 

• Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display. 

Hours: 40 hours per week - worked in rotation 5 days out of 7, to include Sundays and Bank Holidays.