Technical Administrative Advisor

Advertising Salary: £24,236 to £25,923 plus 8% employer pension contribution

Hours per week: 37.5

About The Role

Are you looking for a more rewarding career? Then why not become a Home Energy Scotland Technical Administrative Advisor? We are looking for an organised and enthusiastic person to join our team providing administrative help and support in delivering an exceptional service to our customers. Home Energy Scotland’s Technical & Outreach Team provides detailed, specialist energy efficiency and renewable technology advice to households to a wide range of customers throughout the southeast of Scotland.

You will carry out a wide range of administrative tasks to ensure effective delivery of technical advice services, including coordinating home visits, managing outbound queues and providing advice to householders over the phone and email. You will also be responsible for supporting the KPI’s associated to the Green Homes Network and to ensuring MCS installers are invited to join the Renewable Installer Finder.

Home Energy Scotland delivers free, impartial advice on energy efficiency, water efficiency, renewable energy and sustainable transport to householders, communities and organisations through a range of programmes. Home Energy Scotland is funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 14 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

About Us

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.