Senior Care Administrator

About Us:

We are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.

Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.

What you will be doing: 

This is an exciting opportunity for a flexible, enthusiastic and experienced Administrator to play a key role in supporting our skilled and supportive multi-disciplinary team at the unique setting of Little Bridge House.  

This role is responsible for the efficient running of the administration function and will support the Head of Care, the hospice Doctor’s and the care team with all aspects of administrative and secretarial duties. Main responsibilities of the post include dealing with incoming calls from families and professionals and assisting with the administration of the referral process for children. Duties will also include maintenance of the care database, producing reports and maintaining the records of the children that use our service and supervise paid and voluntary administrative support as required.

The Successful Candidate:

Applicants must be able to work on their own initiative, able to prioritise workloads, have an eye for detail, have strong all round communication skills, and experience of organising a busy office.  Strong IT skills including working knowledge of MS Excel, Word, PowerPoint and Outlook as well as experience using databases is essential.  

Due to the environment at Little Bridge House, experience of working within a health or social care setting and thorough understanding of the need for confidentiality is essential. 

We value our staff and offer an excellent working environment with an enthusiastic and committed team. Your work makes a real difference to short and precious lives.

What we offer:

• 33 days (plus bank holidays) holiday entitlement, which increases with service 
• Enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• Personal pension scheme with 7% employer contribution 
• Family friendly policies, with enhanced maternity/adoption pay
• Occupational health, wellbeing and counselling services and employee assistance programme
• Group life insurance scheme 
• Training and development opportunities 
• Environmental and green agenda
• A supportive and inclusive environment
• A chance to make a real difference 

Hours: 30 - 37 hours per week (to include Monday and Friday)