Independent Sexual Violence Advisor (ISVA) Team Leader for Swindon & Wiltshire

Salary: £27,879

Hours: 37.5 hours per week

Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years’ service per annum plus bank holidays

Key responsibilities:

The Swindon and Wiltshire Independent Sexual Violence Advisor (ISVA) Team Leader is responsible for leading, developing and line managing the ISVA team to provide a high-quality frontline service to survivors of sexual violence.

• Support and develop the service delivery of the Wiltshire ISVA service, alongside the ISVA Team Manager.
• Co-ordinate the intake, triage and allocation of ISVA referrals and ensure that referrals are responded to within 48 hours of receiving a referral into First Light.
• Manage the recruitment, onboarding, training, supervision of staff and be responsible for delivering training and awareness across the service.
• To contribute to staff development and professional practice through the staff review and development process to include annual appraisal.
• Quality assure ISVA practice and reporting, ensuring that the case management system is fully utilised and up to date.
• Develop and maintain a comprehensive and accurate information database (external signposting and referral pathways) to ensure that staff in the ISVA service can signpost clients and professionals to the most appropriate agency to meet their needs.
• Actively review and audit caseloads across the service to ensure ISVAs are working within an acceptable level of engaged service users.
• To ensure staff understand key risk management policies and procedures and implement them as required.
• To ensure that staff follow procedures and protocols with other services so that the safety of the victim is kept central to any process.
• To develop effective monitoring and evaluation systems which provide data for output and outcome analysis for the contract KPI indicators.
• May hold a small caseload if the future needs of the service requires.
• Develop protocols and referral pathways in and out of the service by working with all key referral organisations

Essential requirements:

• Demonstrable IT mastery with Microsoft products – Word, Outlook, PowerPoint, Excel, Skype and commitment to electronic case management systems.
• Full Driving licence and access to a car to travel around Swindon and Wiltshire
• Working with sexual violence clients and/or vulnerable people
• Leading change managements projects
• Developing and maintaining relationships with clients/colleagues/professionals and stakeholders
• Handling confidential and sensitive information appropriately
• Staff/volunteer supervision and staff development
• Excellent organisational and problem-solving skills
• Knowledge and application of vicarious trauma, adverse childhood experience, whole person and trauma-informed approach
• Understanding of safeguarding issues (children and vulnerable adults) and associated legal responsibilities
• Understand the principles of risk assessment and safety planning
• Understand multi-agency partnerships and legalities of information sharing in sexual violence cases.
• Ability to influence change and motivate teams and adapt according to the needs of the service
• Understand and demonstrate a commitment to supporting the development of the service to respond positively to equality and diversity and inclusion
• The post holder will also be required to be Police vetted.