Chief Executive Officer

Citizens Advice Sandwell & Walsall (CAS&W) is seeking a compassionate, forward-thinking, and strategic Chief Executive Officer to guide our essential local charity through a period of transformational change and growth amid increasing service demand and funding variability.

As an independent charity and part of the nationwide network of over 200 Citizens Advice organisations across England and Wales, CAS&W is deeply embedded within some of the country’s most economically challenged communities. Our mission is to deliver advice services that are free, independent, impartial, and confidential, helping individuals navigate challenges with dignity and support. We maintain a strong community presence across both Sandwell and Walsall, with offices in every town, innovative mobile outreach units, and extensive remote access options for our services. Through our frontline interactions, we gather insights into the issues facing our clients, using this data to drive local and national policy advocacy that strengthens and uplifts communities.

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The role includes a rewarding remuneration package with excellent terms including:

• A flexible 37 hour working week
• Pension scheme with The Pension Trust - employee minimum contribution of 5% and employer contribution of 4%
• Generous holiday entitlement - 26 days per year increasing to 31 days after 5 years service and 33 days after 10 years service in addition to public holidays
• Annual pay reviews

If you would like to apply for this position please submit your CV together with a 1,500 word personal statement focusing on how your experience aligns with the criteria outlined in the Person Specification. Applications should be submitted by 11:59 PM on Sunday 10th November 2024. Once we receive your application we will send a confirmation email to you.

Shortlisting will take place week commencing 11th November 2024 and interviews are scheduled for Wednesday 04th December 2024. In accordance with Citizens Advice national policy the successful candidate may need to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.