Head of Clinical Governance

St Margaret’s Hospice Care has a fantastic opportunity for a Head of Clinical Governance to join our team. This role will include cross county work and travel and have a base at our Taunton site. You will join us on a full time (37.5 hours per week), permanent basis and in return, you will receive a competitive salary of £54,150 per annum (St Margaret's Hospice pay grade B/ Equivalent to AfC Band 8a).

You won’t just be joining a fantastic team – you’ll be part of a welcoming, community minded charity. Our mission is to provide high quality, safe care for patients with life limiting illness to live well and die well, as well as supporting their families. We expect everyone here to contribute and play their part towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you’re looking for a role where you can really make a difference, and positively impact the care of our patients and families whilst working in a supportive, thriving and forward thinking organisation we would like to hear from you.

What can you expect to be doing? 

The Head of Clinical Governance is responsible for leading and managing the clinical governance framework within the organization, ensuring high standards of care and patient safety.

Reporting directly to the Clinical Director, you will:

• Drive the strategic development, implementation, and monitoring of clinical governance policies and practices to meet regulatory standards and improve service quality.
• Lead and be responsible for developing the patient experience agenda of the organisation.
• Spearhead initiatives to foster a culture of excellence in clinical practice through continuous practice improvement, risk management, and staff development.
• Act as our patient safety specialist, developing the Quality Inclusion (QI) culture and delivering the Patient Safety Incident Response Framework (PSIRF).

We are looking for a skilled and inspirational leader to join our team who plays their role in ensuring high quality safe care for our patients and families.

To be considered for this role you will need to be a qualified Health Care professional with relevant current professional registration (e.g. NMC, GMC, ACP) or a qualified patient safety specialist.

Responsibilities as our Head of Clinical Governance will include:

• Leading the clinical governance function of the organisation
• Responsible for the development and delivery of the patient experience strategy and agenda
• Promoting and developing a learning culture and QI methodology
• Reporting quarterly at Clinical governance committee and sub board level Trustee committees
• Promoting and developing practice improvement through learning throughout the clinical directorate
• Deliver PSIRF and clinical governance strategy and plans
• Driving improvement and impactful change where needed
• Undertake the role of Controlled Drug Accountable Officer & Caldicott Guardian

Benefits 

Holiday entitlement

• 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
• Recognise continuous service for clinical staff paid at band 5+ who join directly from the NHS or another hospice
• Ability to buy and sell annual leave

Pension scheme

• NHS employees eligible to continue with their NHS pension scheme*
• Non-NHS employees will receive 5% employer and 5% employee contribution

Award-winning Employee Assistance Programme for you and your family offering:

• Vitality & wellbeing health portal for non-emergency care
• Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management
• Confidential and free 24-hour Employee Assistance
• Counselling and support
• Legal, financial, and medical information and advice 

And more...

• Life assurance cover – 2x salary
• Health Cash Plans - help with covering the cost of healthcare needs by providing cashback on a range of health benefits
• Blue Light Card – Discounts on retailers and restaurants saving up to 35%
• Enhanced maternity/paternity leave*
• Excellent learning and development opportunities
• Free on-site parking in Yeovil and Taunton
• Volunteering and fundraising opportunities